Cancellation Policy

Once your booking request is accepted, you will be sent a payment invoice. Please make payment as soon as possible to confirm your booking. Cancellation: 4+ weeks before the activity: No fee will be charged for cancellation or rescheduling. 10 days - 4 weeks before the activity: A fee of 50% of the activity cost will be charged for cancellation. A 30% fee will be charged for rescheduling. Less than 10 days before the activity: The whole cost for the activity will be charged for cancellation. A 50% fee will be charged for rescheduling. Less than 48 hours before activity. No compensation can be claimed for cancellation, and a 75% fee will be charged for rescheduling. If you wish to discuss these cancellation terms, please do so ahead of booking.

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